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A pipe let go and the floor is wet
Clean water from a supply line is the easiest kind to dry, if the drying starts soon. We remove standing water, find how far it spread and dry the house properly.
What is going on behind the wet floor
Water from a supply pipe is under pressure, so it travels. It runs under baseboards, soaks the bottom of drywall, wicks up into cabinets and slides beneath flooring, often well past the puddle you can see.
Because it starts as clean water, most of what it touches can be dried in place rather than torn out, as long as the drying begins within the first day or two. After that, the water picks up dirt and the risk of mold climbs.
Day by day
First visit
We pump or extract standing water, map the wet area with meters and set up fans and dehumidifiers.
Days two and three
We come back to read the walls and floors, move equipment where it is needed and open anything that is not drying.
When the readings are normal
The equipment comes out, we record the final readings and you get a written summary.
Putting it back
Baseboards, drywall patches and paint go back once everything is dry, or your contractor takes over.
Living with the drying
- It will be noisy
- Air movers run day and night. Most people sleep in another room for a few nights.
- Leave it all on
- Turning fans off to get some quiet slows the drying. We place them so walkways stay clear.
- Your power bill
- The equipment draws power for several days. We can note it for your insurance claim.
- Pets and children
- We keep cords tidy and tell you which rooms to keep closed while the work runs.
Straight answers
Do you fix the pipe?
A licensed plumber repairs the pipe. We can work alongside them so the drying starts the same day.
Can the hardwood be saved?
Often, if it is dried quickly and carefully. We read it every visit and tell you honestly when it cannot.
Will you deal with my insurer?
We give you photos, readings and a written scope that your adjuster can use. The claim itself stays between you and your insurer.
Want someone to look at it today?
Tell us what happened. We will tell you what to do right now and come out to measure.